Warranty

Interna’s merchandise is warranted to be free from defects in material and workmanship when under standard use of single shift service (40 hours per week) as follows:

  • Guest Seating - 10 years
  • Lounge Seating - 10 years
  • Recliners/Sleepers (excludes mechanical/ electrical components) - 10 years
  • Benches/Ottomans - 10 years
  • Tables - 10 years

During Interna’s warranty period merchandise deemed defective by Interna will be at our option and method repaired or replaced free of charge. Interna’s warranty does not apply to damage resulting from accident, normal wear and tear, improper cleaning, damage incurred by a freight carrier (other than Interna), alteration, misuse, tampering, or negligence. Textiles, leathers and powder coat finishes are not warranted against fading and wear as these are not within Interna’s control. Interna will have the final say in all matters concerning the condition of furniture, cause or nature of any defects and the need and manner of any repairs.

Marks, scars or wrinkles occur naturally in leather and are not covered by any warranty. Interna does not guarantee matching of colour, grain or texture of leather. Due to dye lots, variations in colour of textiles and leathers are to be anticipated. Interna’s warranty does not apply in these situations.

All other warranties (including any warranty of fitness whether by law, implied or expressed, or otherwise) are hereby excluded. This warranty extends only to the original purchasers acquiring new product from Interna and is not liable for any consequential or incidental damages due to product defects. All Interna products (including parts and components) must have been used according to Interna’s instructions and installed and maintained by Interna or an authorized Interna representative.

  • Casters - 2 years
  • Mechanical/ Electrical Components - 2 years
  • Exposure to uncontrolled temperature and humidity by freight carriers other than Interna – No warranty

If any Interna components are used in conjunction with components not sold or manufactured by Interna, any implied or expressed warranty is deemed invalid.

To download the PDF version of our warranty click here